Shipping & Handling

Shipping address
All shipping addresses must be submitted in English, no special or accented characters are accepted.
If a gate code is required to deliver to your shipping address please add it in your address.

Handling time
All orders will be processed and dispatched within 1-3 business days. We will send you the shipment confirmation message to your email or phone number once your order left our warehouse on the way to you.

Tracking
Once you have placed an order on our online store, you will receive order confirmation, payment confirmation and later a shipment confirmation including tracking number and all of your delivery details via email or phone. You should continue to receive updates of the delivery of your parcel throughout its journey. Alternatively, you can track your parcel on our website here.

Delivery times
Standard delivery time between 3-15 business days within the US and to Europe, Canada, Australia, and 11-20 business days for international shipping, depending on your location . If you need express delivery, please contact us.

If you have any other questions about shipping and delivery, feel free to get in touch with our customer service team.